Know your customer and improve overall satisfaction.
Quickly see all your customer information before the call is connected, by matching phone numbers or customer-entered IVR information and automatically popping the data to the screen.
Click any number in your CRM to make a call.
Simply click on any phone record and automatically dial using your softphone or handset.
Spend less time logging between calls.
Automatically capture your inbound and outbound calls. Quickly add notes with customizable call log templates and wrap-up codes matching your business process.
InGenius Connector Enterprise is your certified integration between the leading CRM applications and telephony platforms.