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Partners

Our Industry Partners
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Avaya

Avaya is a provider of telephony equipment used in many large enterprises and call centers. InGenius Connector Enterprise received certification from the Avaya DevConnect Test program. This means a closer relationship with Avaya for better integration and support of the InGenius Enterprise Connector.

InGenius Connector Enterprise has been certified to work with:

  • Avaya Aura Communications Manager

Avaya DevConnect Partner Logo Avaya DevConnect Tested logo
Click here for more information on our Avaya solution.

Cisco

InGenius is a Preferred Solution Partner within the Cisco® Solution Partner Program. As a member of this program, InGenius is able to quickly create and deploy solutions to enhance the capabilities, performance and management of the network to capture value in the Internet of Everything (IoE). Ensuring seamless interoperability with Cisco, a market leader in telephony systems, offers another proof point of the InGenius commitment to deliver exceptional products to the marketplace. InGenius Connector Enterprise has been certified by Cisco for use with:

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unified Contact Center Enterprise (UCCE)
  • Cisco Unified Contact Center Express (UCCX)

 

Cisco Developer Compatible Logo Cisco Perferred Solution Partner Logo
Click here for more information on our Cisco solution.

Microsoft Dynamics 365

Support for telephony integration with Microsoft Dynamics 365 was designed into InGenius Connector Enterprise, and has been available since the product launch. InGenius works with Dynamics 365 2011 & up, on-premise, online or hosted.

InGenius Connector Enterprise is a part of the Microsoft Partner Center and InGenius is a leader in the Microsoft CTI community, speaking alongside Microsoft at Convergence tradeshows.

Click here for more information on our Microsoft Dynamics 365 solution.

Salesforce

InGenius has been working with Salesforce.com for years developing industry-leading telephony integration solutions. When Salesforce.com decided to implement their breakthrough Open CTI integration specification, InGenius was involved from the beginning, contributing to the specification and implementing InGenius Connector Enterprise before the Open CTI spec was made available to the public. When Open CTI was announced at Dreamforce 2012, InGenius was one of the featured applications.

InGenius is a Salesforce Gold ISV partner and was highlighted on stage at Dreamforce 2013 as "The enterprise solution for CTI integration" and Dreamforce 2016 as a "5-star app you haven't heard of (but need to)".

InGenius has been through a rigorous security audit by Salesforce.com and is a featured application on the Salesforce App Exchange.

Click here for more information on our Salesforce solution.

ServiceNow

InGenius is a Bronze Technology Partner of ServiceNow, a platform that consolidates on-premise IT tools to a modern, easy-to-use service management solution in the cloud. On the ServiceNow store, InGenius Connector Enterprise is a certified application for computer telephony integration (CTI).

Click here for more information on our ServiceNow solution.

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