Synced Call Controls
Don’t pay for expensive customizations for your custom objects or custom entities. InGenius can easily integrate with your custom objects or entities out of the box, so that you can relate calls to existing records or create new records on the fly. InGenius works with your workflow and your business process.
Our Mitel Customers Give Us
Excellent product – delivered exactly what we required. We chose the InGenius Open CTI adapter as part of a new Salesforce implementation. We were very keen to go with a pre-existing Open CTI adapter opposed to a custom build and have not been disappointed. The software is highly (and easily) configurable and has allowed us to tailor it to our exact needs. It has been working very well for the past six months across two sites (London & New York) both using Mitel controllers. The software is backed up with excellent customer support, both from the implementation team through to the technical support. We have been impressed with the InGenius team and their knowledge of the product.
Our interactions with everyone at InGenius have been amazing! The software is great in itself out of the box and the staff has been very open and eager to assist us in customizing it to our needs! Whenever we submit a customization request, the turnaround time to have it implemented is extremely fast! The InGenius team has been very attentive to every interaction that we have had and really understands what good customer service is!
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