Automated Call Logging
InGenius will work with them all!
The unique Cloud and Console UIs were designed to fit beautifully within your Salesforce interface, giving call center agents an unobstructed view of their customers' information and intuitive call control directly within Salesforce.
Since the inception of Salesforce Open CTI, InGenius engineers have been working closely with the Salesforce Open CTI team to provide insight and feedback on the development of the Open CTI technology.
The close relationship means that InGenius Connector Enterprise can lead the way in terms of innovation and provide the very best in user interface design and application functionality. It also means that InGenius has the ability to quickly and intelligently address any updates or issues. InGenius Connector Enterprise is certified for Salesforce AppExchange.
InGenius was the first-to-market Open CTI solution and was unveiled at Dreamforce 2012. It has quickly become one of the most experienced and mature Open CTI applications, and is currently the #1 Open CTI solution on the AppExchange.