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InGenius Connector Enterprise
Integrates your Existing Phone System with Salesforce.

Integrates your existing phone system with Salesforce

for Sales Cloud, Service Cloud & Salesforce.com

Screen Pop

Know who's calling before you’ve picked up the phone with screen pop. Using caller ID or customer-entered IVR information, as a customer calls in, their data automatically will pop up on screen.

Click-to-Dial

Click-to-dial from a name search, a configurable speed dial, our call history tab or any number field in your CRM. Save time and leave no room for dialing errors.

Automated Call Logging

Automated call logging, means every call is captured. Your built-in and custom Salesforce reports will be accurate and in real time. Leverage what you and your team already have in Salesforce reports and dashboards.

Do You Have Custom Objects in Salesforce?

No problem, InGenius can easily integrate with your custom objects out of the box so that you can easily relate calls to existing records, or create new records on the fly.

InGenius works with your workflow and business processes.

What Type of Salesforce Customer Are You?

InGenius will work with them all!

The unique Cloud and Console UIs were designed to fit beautifully within your Salesforce interface, giving call center agents an unobstructed view of their customers' information and intuitive call control directly within Salesforce.

Salesforce Implementation Partner?

If you're a Salesforce implementation partner or a Salesforce employee, check out our InGenius demo system that will allow you to demo and showcase Open CTI in your very own org.

InGenius and Salesforce Relationship

Since the inception of Salesforce Open CTI, InGenius engineers have been working closely with the Salesforce Open CTI team to provide insight and feedback on the development of the Open CTI technology.

The close relationship means that InGenius Connector Enterprise can lead the way in terms of innovation and provide the very best in user interface design and application functionality. It also means that InGenius has the ability to quickly and intelligently address any updates or issues. InGenius Connector Enterprise is certified for Salesforce AppExchange.

InGenius was the first-to-market Open CTI solution and was unveiled at Dreamforce 2012. It has quickly become one of the most experienced and mature Open CTI applications, and is currently the #1 Open CTI solution on the AppExchange.

Get in touch!

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