InGenius granted Avaya compliant certification for newest release

After completing rigorous testing with Avaya Aura Communication Manager and Application Enablement Services, InGenius® announces their computer telephony integration product, InGenius Connector Enterprise, has once again been awarded with Avaya Compliancy for both Salesforce.com and Microsoft Dynamics CRM.  This certification ensures that Avaya customers can continue to be confident that their telephony system can be integrated reliably with their CRM…

InGenius announces InGenius Connector Enterprise release 2.0, providing new console UI and full agent support

InGenius Connector Enterprise for call center agents with no desktop install is a perfect fit for call center agents using Salesforce Service Console. InGenius® revealed the latest version of their Open CTI solution, InGenius Connector Enterprise for call center agents. InGenius Software has enhanced InGenius Connector Enterprise to include several new features including: An intuitive…

InGenius rings in over 50 enterprises with InGenius Connector Enterprise for Open CTI

Customers in over 10 countries have selected InGenius Connector Enterprise for Open CTI as their click-to-dial and screen-pop solution for Salesforce. Today, InGenius® announced that they have successfully installed over 50 customers with their InGenius Connector Enterprise for Open CTI solution. InGenius Connector Enterprise is server-based computer telephony integration solution, designed to connect existing enterprise phone systems with…