Videos:
Click-to-Create

InGenius® click-to-create allows agents to create a new case and relate it to a caller automatically. The feature decreases call handle time, reduces data entry errors and allows contact center representatives to focus on delivering exceptional customer service.

Similar Videos

Why InGenius?(Microsoft Dynamics 365)
Productivity with InGenius CTI Video
Productivity with InGenius CTI(Microsoft Dynamics 365)
What is CTI?(Microsoft Dynamics 365)